Opportunities in Medical Communications

Keri McCahan

Keri McCahan is a senior recruiter, based at PPD’s offices in Morrisville, North Carolina.

Interviewer: Tell us about your role at PPD and the functions you recruit.

McCahan: I recruit for healthcare and non-health care professionals to work in the medical communications department of our U.S. offices. These can vary from entry-level to management positions, and include jobs such as consultant nurses, consultant pharmacists, medical communications specialists and customer assistance specialists.

Interviewer: Where is PPD’s medical communications department located?

McCahan: Medical communications is a global team, and I support the locations in Morrisville and Wilmington, North Carolina. We also have locations in Mexico, Brazil, the United Kingdom, Bulgaria, Japan and Singapore.

Interviewer: What would you see as the ideal medical communications candidate?

McCahan: We’re looking for candidates with excellent communication and computer skills, as well as high standards for customer service. It’s also important to be flexible and willing to learn.

Interviewer: Do you have any hints and tips for the interview?

McCahan: It’s definitely important to provide specific examples related to the questions your interviewer asks. I also feel it’s important to show enthusiasm and interest for the role. A great way to do this is to ask your interviewer questions regarding the role and recruitment process.

Interviewer: What do you enjoy the most about working for PPD?

McCahan: I truly enjoy working in a collaborative environment. This includes my fellow recruiters, as well as the managers I support in medical communications. Recruiting is a team effort and involves more than just the recruiter. It’s wonderful to work with teams who understand this concept and make a conscious effort to create a positive experience for the candidate.

To explore career opportunities in medical communications, please visit www.ppdi.com/careers.